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The SaaS Guide to Customer Centricity

Presented by Pulkit Agrawal, CEO and Co-Founder @ Chameleon, and Charles Miglietti, CEO and CPO @ Toucan Toco



What you'll learn...


Join our panel of SaaS product experts for a discussion on how (and why) you can become more customer-centric in the New Year.

You’ll better understand what your users are craving, and learn how to intelligently translate that into a focus for 2021.

  • How to become truly customer-centric in the 2021 context
  • Ways to better build and deliver on a data-driven roadmap
  • How to prioritize and balance new feature development with key user requests
  • Tools to optimize your pricing models and delight your customers

GET A FEEL FOR CUSTOMER-CENTRICITY

Our most popular blog posts

Continuous Feedback

Are You Really Customer-Centric? How to Always Put Your Users First

Customer-centricity is more than just listening to customers. We'll take you through the whys and hows behind this strategy—featuring expert opinions from Mixpanel and Unstack.
Kirsty Finlayson
Kirsty Finlayson
16 min read
"Being customer-centric is more than just putting customers first—it’s about flipping the company’s culture, goals, and metrics to be focused around solving a set of problems for a set of customers, thus bringing the customers’ happiness to the driving seat."
Tiago Mota, Technical Champion @ Chameleon

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