Two new Trigger options: Smart Delay & Custom Trigger

When users first log in, they don't want to be hit with a popup or slew of notifications, they really just want to get to work and accomplish what they came to do in the first place. They also want their in-apps to be relevant and customized to their product usage.

That's why we're excited to introduce two new Trigger options for your Tours and Microsurveys: Smart Delay and Custom Trigger! 🎉

Smart Delay

By adding Smart Delay to your Experience, Chameleon will wait for a break in the action before triggering. To be exact, Tours and Microsurveys will only display when these four conditions are met:

1. New session: >60 seconds after a new session is started

2. Pause in activity: when a user has stopped mouse activity for 4 seconds

3. No existing Chameleon engagement: if a user has not seen/engaged with a Chameleon Experience in the same session

4. Not typing: if a user is not actively typing

Want a few ideas for where you can use Smart Delay to enhance the user experience of your in-app communications? Here are some suggestions:

• Product & feature launch announcement Tours

• Marketing content promotions (new ebooks, webinars, events, etc...)

• Requests for feedback or reviews

👉 Learn more about how to use Smart Delay for your Tours and Microsurveys

Custom Trigger

With Custom Triggers, you can add your own JavaScript code into the builder as a true or false condition to trigger whether or not an Experience will display.

In this example, a specific Tour will display when the "Product" option is chosen in the form based on a Custom Trigger code. Other examples of how you might want to use Custom Triggers include:

• Checking complex conditions of user data on your page before displaying an Experience

• Waiting for something to "scroll into view"

• Listening for events (like the error event)

• Leveraging user data to show specific Experiences to specific users

👉 Learn more about how to use Custom Triggers for your Chameleon Experiences